Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1β3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and selected shipping method.
Domestic Shipping
We ship anywhere within the [United States / your country]. Standard shipping usually takes 3β7 business days. Expedited options are available at checkout.
International Shipping
We currently do ship outside the United States. If international shipping is available, customs fees and import duties may apply and are the responsibility of the customer.
Order Tracking
You will receive a tracking number via email once your order has shipped. Please allow up to 48 hours for tracking info to become active.
Lost or Damaged Packages
We are not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing.
Contact Us
If you have any questions about your shipment, please contact us at [ contact@basicclthg.com ].